If you need to make a change or cancel your reservation, you must do so, before 24 hours of the first day of the reservation.
If you wish to make a change within 24 hours before the first day please call the office at 304-436-3833
Check-in time is 3:00 pm. One key will be issued at check-in. There will be a $25 charge for keys that are not returned.
Check-out time is 11:00 am. Guests who remain after 11:00 am will be charged for another night. Guests are responsible for all damage to the property. Please advise the office if you discover damage during your stay. Otherwise, the card on file will be charged for the damage. Late check out may be requested. Requests will be approved on a case by case basis.
An inventory is taken prior to arrival and after departure. Please review the checklist upon arrival and notify the office immediately if something is missing. If any item(s) are missing upon departure and the office was not notified, the card on file will be charged for the missing item(s).
There is NO SMOKING inside the property. You may smoke on the porch. A $100 fee will be charged for extra cleaning if smoking is detected inside the property.
The property is pet friendly. A $50 non-refundable pet fee is required. A maximum of 2 pets are allowed. If evidence of a pet is detected and you did not inform property management prior to arrival, a $100 cleaning fee will be charged. Pet owners are responsible for all pets. McDowell County EDA and Berwind Lake Cabin Rentals are not responsible for pets or their actions.
Property guests may use the pool located across the road for no additional cost. Pool is opened seasonally. ID may be required. Children 12 and under must be accompanied by an adult.
Under no circumstances will management be responsible for any loss, expense, damage, claim injury, direct or indirect, consequential or otherwise caused or incurred, as a result of any delays, substitutions, rescheduling or changes in the provisions of accommodations or by reason of acts of God, or by agents, employees, subcontractors, third parties or as substitute. We are not responsible for any accidents or injuries to guests or for loss of money, jewelry, or valuables of any kind for any reason. By renting this unit you agree to indemnify and hold the McDowell County EDA and Berwind Lake Cabin Rentals harmless from any and all claims and loss to any and all guests using the unity as your guest pursuant to this agreement.
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